We recently deployed a project on a preproduction environment and we noticed that on the admin panel (logged in as an Administrator), the “Update” submenu wasn’t showing at all.
When we try to access the page by entering the url directly (…/update-core.php) we get this message :
“Sorry, you are not allowed to access this page.”
We get this message even tho we are logged in as an Administrator.
For our Editors users, the “Appearance” menu element is not showing either, and shows the same error message when the url is accessed directly.
We saw this page from your documentation mentioning that the problem might come from one of our plugins or our theme.
But even after deactivating every plugins and the theme, the problem persists and theses pages are still not available for those roles.
Can the problem be from Bedrock itself ? Or maybe is it our server configuration / our .htaccess that has some conflicts with Bedrock ?
We are using Bedrock + Sage 9.0.9, and PHP 7.3.18 on a WordPress 5.4.2.
Any help would be appreciated !